Contact information

Fernclay is an online-only plant shop based in the United States and registered in Louisiana. There is no retail location to visit and no phone line.

The way to reach us is the contact form. Messages go to one inbox and are answered within 1 to 2 business days.

Use it for order questions, damaged plant claims, cancellations and address changes, returns, and anything else. Orders are fulfilled and shipped by our grower partner, but Fernclay is your point of contact throughout.